Create a care plan with your support network

A care plan is a document (digital or printed) that brings together vital information about the person you support, what they need help with, and who is responsible.

It helps avoid confusion, ensures continuity, and offers peace of mind that others can step in if you need a break or can’t provide care temporarily.

Think about the people you trust — family, friends, neighbours, professionals.
Involve them early and talk through what support they can offer.


If the person you care for is able, involve them too when making plans. It’s important their views are heard and their wishes respected.

Many carers use a shared document (like Google Docs or a Cloud folder), so it’s easy for your support network to access.

You can also keep a printed copy somewhere visible (e.g. on the fridge) or in a care binder with key information such as contacts, appointment letters, and notes about routines or medical needs.

Make sure others know where to find it in an emergency.

List each day-to-day task needed for providing care, for example:

• Medications and dosages
• Meals and hydration
• Personal care and hygiene
• Appointments and transport

For each task, note who will take responsibility — whether it’s a family member, friend, or professional.

Include contact information for their:

• GP, nurse, social services, pharmacy, specialists
• Emergency contacts or back-up carers

Also build a contingency plan, so if you’re ever unable to provide care, someone else can step in straight away.

There are simple tools that can help you plan and stay on top of things:

• A shared calendar to track tasks, visits, and appointments
• A carer’s diary to note key updates and observations

Share the care plan (including emergency details) with your support network so everyone understands their role.

It doesn’t have to be perfect. Even a basic version can make a big difference.

Remember to revisit and update it regularly as things change. 

For more guidance, visit: carersuk.orgLink opens in a new window